Shipping Policy
Order Processing
All orders are processed and dispatched within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day. You will receive a confirmation email with tracking details once your order has shipped.
Delivery Times
Estimated international delivery is 7–12 business days from the date of dispatch. Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather, or other factors outside our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price. We recommend checking with your local customs office for details.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at [your email] and we'll do our best to correct it before dispatch.
Lost or Delayed Packages
If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll help track it down.
Contact Us
Questions about your order? Reach us at [your email] and we'll respond within 24–48 hours.